Great work Dee. Lots of useful stuff in there for convention organisers.
Handing over the show ticket separately is a great example of engineering a problem out of the system (lost show tickets are a real pain to handle for reg desk volunteers). I always make sure I put my show ticket in my wallet straight away, it's annoying when I have to open an envelope & fish around for it.
There have been many studies on queueing theory. The single queue that splits is almost always the most efficient solution. The only instance that I remember where it isn't is when they number of kiosks desk at the end is so many that people fail to spot when a desk becomes free. Not a situation likely to happen at a juggling festival.
I wonder if a self service prereg kiosk could be built? Attendees insert their card or type in their prereg number which queries the prereg database & prints a colour coded ticket. They then take the colour coded ticket which volunteers swap for a corresponding coloured pack of goodies.
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Post by Orinoco
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